CANADA + US ORDERS: You are entitled to an exchange or refund within 30 days of your shipping date (US and Canada Domestic orders only). The product must be returned in new and unwashed condition. In the case of a refund, neither the original shipping cost nor the return shipping cost will be reimbursed. Refunds are issued once item is received by Life By Design Collective. Life by Design Collective is not responsible for lost packages by your carrier.
TO INITIATE A RETURN/EXCHANGE: Email firstname.lastname@example.org with subject titled "Return" or "Exchange" and include your name and order number in the email body. Order number can be found in your initial email receipt. We'll email you back within one business day with further instructions.
Once your return is received and inspected, we will send you an email to notify that we have received your returned items and then your refund will be processed. A refund will be automatically be applied to your credit card or original method of payment.
All Sale Items are final.